Plopsaland Belgium

Plopsa Photopass
What happens in the case of inappropriate or offensive images? Can I get a refund for a photo or video I purchased? What happens if an attraction or photo location is unavailable? Can I also buy printed photos online? Is my Photopass valid on another date? Can I download all the photos in my gallery?
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Tickets
Can I pay in instalments? Is there an evening ticket available? I bought tickets online, but I entered the wrong email address. What should I do now? I bought tickets online but did not receive an email with the tickets. What should I do now? I bought tickets online. Can I show them from my smartphone? My tickets have expired. Can they be extended?
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Annual passes
Are the shows, events, parades and encounters included in my ticket or annual pass? Can I pass my annual pass on to someone else? My annual pass has been stolen. What now? I lost my annual pass. What now? Can I use my annual pass on days when the parks are sold out or rented out? My child has grown taller than 1 metre during the annual pass period. What now?
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Annual pass renewal
Do all persons have to be present when renewing their annual passes? What will be the new end date of my annual pass when I renew? From when can I renew my annual pass? Can I also renew my child(ren)'s annual pass online? How and where can I renew my annual pass?
Annual pass by direct debit
How can I stop my direct debit annual pass? My direct debit annual pass has been blocked. How come? I have a new account number. How can I pass this on? The automatic payment of my annual pass by direct debit has failed. What should I do now? Can I purchase a annual pass by direct debit (monthly payment)?
Benefits for teachers
What benefits in the Plopsa parks will I get as a teacher in 2026? In which Plopsa parks are these benefits valid? Until when is the annual season ticket valid? How can I order discounted tickets for accompanying persons? How can I obtain a free ticket as a teacher? Until when are the benefits valid?
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Parking
As a person with a disability, can I visit the attractions via the exit or alternative entrance? Is the European Disability Card accepted in the park? What is the minimum age for a companion of a person with disabilities? Is there a preferential rate for people with disabilities? Are there parking spaces for persons with disabilities? Are all attractions accessible to people with disabilities?
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Preparing for your visit
Can I bring my pet into the park? Are the attractions safe? As a Plopsa pass holder, can I buy a cheap train ticket to the park? Are cheap combined tickets for the park and the train available? Can I get to the park by train? Can I get to the park by coastal tram?
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During your visit
What are the opening hours of the restaurants and food outlets? Where can I eat vegetarian, gluten-free or lactose-free in the park? Are all attractions open on quiet days? Is smoking allowed in the park? Where can I breastfeed my baby? Where can I warm up baby food?
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After your visit
I lost something during my visit. What now?
Groups and schools
Can we receive an invoice for our group visit or class trip? Are there parking spaces for buses? Do we need to book our group visit or school trip? Are there preferential rates for groups and schools?
Overnight stays
Can I stay overnight near the park?
Working at Plopsa
How do I apply for a job at Plopsa?