During your visit
What is the Express Pass and where can I purchase it?
What are the opening hours of the restaurants and food outlets?
Where can I eat vegetarian, gluten-free or lactose-free in the park?
I lost something during my visit. What should I do now?
Where can I find toilets?
How can I find out which attractions are closed on my visit day?
Why are attractions sometimes closed for the whole day or temporarily?
In which cases is the park liable?
Can I leave the park during my visit and re-enter again?
Are all attractions open on quiet days?
Is smoking allowed in the park?
Where can I change my baby?
Where can I heat up baby food?
Can I picnic in the park?
Am I entitled to compensation if one or more attractions were closed during my visit?
What happens in case of rain or severe weather?
Where and when do the shows, parades and meet-and-greets with the childhood heroes take place?
Can I take photos or videos in the attractions with my smartphone, GoPro or another camera?
Are promotional photos taken in the park?
Where can I find the first aid station?
Can I rent a locker?
Can I take my stroller everywhere in the park?
Can I rent a handcart (wagon)?
Is there an ATM?
Which payment methods are accepted?